Frequently Asked Questions
Why can't twitterfeed parse my feed?
How do I find my feed URL?
twitterfeed says "We couldn't find valid date/time stamps or GUIDs on items"
I have forgotten my OpenID.
My OpenID provider isn't shown anymore, how do I login now?
I am logged in, but I can't see my feeds.
I want to change my OpenID I use to login to twitterfeed.
What if I have other problems?
Q. Why can't twitterfeed parse my feed?
A common problem is using the blog or website address directly, rather than the address of the feed. If you have problems finding the feed to use, see How do I find my feed URL?
If you are using your feed URL but still get this error message, try entering your feed URL at feedvalidator.org - this is a useful online tool which can show common problems with feeds.
Q. How do I find my feed URL?
The address/URL of your feed will vary, depending on the blogging platform used, but you can usually find it in one of these ways:
- Depending on the web browser you're using, you may see an icon like this:
or this: 
on the right-hand side of the address bar. Clicking on this will open your RSS feed. - Your website or blog may contain a button with the label "RSS", "Atom", "Syndicate", or similar, or with the above feed icon.
- If you get multiple choices of feeds, select either RSS 2.0 or Atom format, as these are the most likely to work with twitterfeed.
Q. twitterfeed says "We couldn't find valid date/time stamps or GUIDs on items"
There are two methods twitterfeed can use to determine if an item in a feed is new, and should be posted to twitter - by default this is done through the date/time that a blog post has been published, or (if you select the "GUID" option in the twitterfeed settings), by a unique ID on each blog post. Which one you want to use depends a little on the type of RSS feed you have.
If twitterfeed gives the message saying it can't find valid date/time stamps in your feed, try these steps:
- Take a look at your feed - is there a date/time showing on every item in the feed? If not, you may be using an older version of RSS (0.92) which doesn't include publish dates. Your blog will probably provide the same feed in RSS 2.0 or Atom 1.0 format (both of which contain publish dates), so try and find the feed URL for the RSS 2.0 or Atom feed (see the previous FAQ if you have difficulty finding the feed URLs)
- The dates need to be in a specific, valid format in order to be read correctly. If your feed does contain date/time stamps but you still get the above message, try entering your feed URL at feedvalidator.org - this is a useful online tool which can show common problems with feeds, including invalid date formats.
Q. I have forgotten my OpenID.
You can use the OpenID reminder page to get the exact OpenID URL used when the feed was set up.
Note that this functionality currently only works for feeds posting to twitter which have been set up using a username/password. Equivalent functionality for accounts that are using OAuth will be provided in the near future.
Q. My OpenID provider isn't shown anymore - how do I login now?
If your OpenID provider isn't shown in the list of available providers in the popup window, click on the "OpenID" image/badge, and then enter your OpenID URL.
The format of the OpenID URL depends on the provider, for the more popular providers the formats are (replace [username] with your actual user name)...:
myvidoop.com: enter "[username].myvidoop.com"
claimid: enter "claimid.com/[username]"
technorati: enter "technorati.com/people/technorati/[username]"
Q. I am logged in, but I can't see my feeds.
If you have set up some feeds previously, and you now suddenly can't see them anymore, it's likely you may have used a different OpenID URL from the one you used when you set up the feeds originally. You can use the OpenID reminder page to get the exact OpenID URL used when the feed was set up.
There are a couple of specific issues with Yahoo! and Google OpenID URLs, and a few instances where OpenID providers changed the OpenID URLs of their users. If you have followed the above tip and it didn't help, you can go to the OpenID transfer page, which lets you move feeds posting to a given twitter account to the OpenID URL you are currently logged in as.
Note that this functionality currently only works for feeds posting to twitter which have been set up using a username/password. Equivalent functionality for accounts that are using OAuth will be provided in the near future.
Q. I want to change my OpenID I use to login to twitterfeed.
If you want to use a new/different OpenID provider, you can transfer feeds you have set up under your previous OpenID to the new one. Just log in to twitterfeed with your new OpenID, then go to the OpenID transfer page, which lets you move feeds posting to a given twitter account to the OpenID URL you are currently logged in as.
Note that this functionality currently only works for feeds posting to twitter which have been set up using a username/password. Equivalent functionality for accounts that are using OAuth will be provided in the near future.
Q. What if I have other problems?
If you come across any other problems, please report them in our support forum. When requesting help, please include the twitter account you are posting to, as this will help us find your account details quicker.